SINGAPORE – A scam where customers receive a text saying their bank accounts have been suspended has resurfaced here, police said on Monday (April 26th).
These spoofed messages, which appear in the same discussion thread as official messages from local banks, would trick customers into calling a phone number for help.
Scammers posing as bank staff would answer the call and ask victims for their NRIC details and credit card.
After providing their details, victims would discover that unauthorized transactions had been made from their bank accounts.
When they contact the bank’s hotline, they are informed that there is no security problem with their card.
Police said those who receive a suspicious message or a call claiming to be from their bank should verify it by calling the hotline posted on the bank’s website and not the number provided in the text message.
They should also check the posts for grammatical errors, which is an indication of a scam.
Police said the public should not disclose their bank details and one-time password to anyone.
In January, police warned of a scam involving callers posing as Singapore government officials.
In such cases, victims receive phone calls or messages allegedly from government agencies, such as the police or the Ministry of Manpower, claiming that there are problems with their bank accounts. .
The same trick would then be used to obtain their bank or personal details.
Around 900 cases of bank phishing scams were reported in the first six months of 2020, an increase of more than 25 times from just 34 such cases for the same period in 2019.
Losses amounted to more than $ 3.6 million for the same period in 2020.